Join the session by clicking the link corresponding to the first letter of your last name:

• The Zoom link will take you to a virtual waiting room.  Please wait for the advisor to bring you into the meeting from there.
• Depending on demand, please note that there could be a long wait time.
• The links change from week to week. To ensure you are accessing the correct link, refresh this page. 

Tuesday

Virtual via Zoom

1:00 pm - 3:00 pm

A - K, N         https://westernuniversity.zoom.us/j/3835095044

L, M, O - Z    https://westernuniversity.zoom.us/j/3715748731

Wednesday

Virtual via Zoom

1:00 pm - 3:00 pm

https://westernuniversity.zoom.us/j/96531904679

Thursday

Virtual via Zoom

1:00 pm - 3:00 pm

https://westernuniversity.zoom.us/j/96531904679

Drop-ins are private one-on-one sessions and will be limited to 5-10 minutes

Monday and Friday  

In-Person, SSC 2105

1:00 pm - 3:00 pm

 University closed Friday April 3 

Our Advisors are in high demand, and we want to make sure we help everyone in a timely manner. For this reason, all matters begin through our Help Portal. Sometimes things can be dealt with much faster without an appointment, but if an appointment is necessary, rest assured, our Advisors will be there for you. Virtual appointments are available Monday-Friday, except for the month of May during adjudication. Appointments must be requested in advance.

Here's how it works:

1. Submit a ticket through our Help Portal explaining the reason you need to meet with an Advisor. Please share your specific questions/concerns, so we can appropriately assess your request.  Our Assistants will help to make sure everything is in order before connecting you with an Advisor.
2. Your ticket will be passed on to an Advisor for a review of the situation. If it can be resolved or answered easily without an appointment, they will let you know.
3. If the Advisor determines that an appointment is necessary, you will receive a message with a day and time for an appointment over Zoom.

Appointments are available Monday-Friday, except for the month of May during adjudication.  Appointments must be requested in advance.  Please indicate your preference for in-person, or virtual when asking for an appointment.